AW
Adriaan W

1 reviews | Active since Aug 2016

22 Dec 2016, 11:14

Miway is absolutely Useless

<p>I cancelled a policy in september 2016 already. Month after month Miway still deducts my debit order. after phoning several times to cancel they keep telling me the consultants have a high call volume & will call me back. It was about 2 weeks without any feedback when I called again to which I got the same response. Once again no feedback. The policy still hasn't been cancelled & my premium is still being deducted. Miway has absolute no competence & if they cant even sort a policy cancelation then I dont even want to know how they will handle a claim.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Dec 2016, 11:33
Official

We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

Best regards,

MiWay Insurance
MiWay Insurance's reply22 Dec 2016, 16:12
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Amori has since been in touch to assist you with your policy and she also confirmed cancellation of your policy. We’re sorry to hear you’ve decided to cancel your policy with us and we urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team

Best regards,