KR
Kamohelo R
1 reviews | Active since Sept 2017
23 Sept 2021, 16:53
Miway is a ****TY Insurer!
My dad was hijacked yesterday on the 22nd of September, and when he joined miway he was told that his insurance did include towing services, but today when he called in to make a claim, surprisingly enough now towing services were no longer included in his contract, which is utter NONSENSE! My dad has been a loyal customer of miway and the only time when he needs their help and support, they were nowhere to be found!
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
23 Sept 2021, 18:32We’re incredibly sorry to hear about your upsetting experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to discuss your concerns and provide you with proper feedback.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply23 Sept 2021, 18:32
Official
We’re incredibly sorry to hear about your upsetting experience and we’d like to assure you that this is not the MiWay way. Your message has been escalated to the right team and someone will be in touch soonest to discuss your concerns and provide you with proper feedback.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KR
Kamohelo R's updateReviewer Update
27 Sept 2021, 16:37I am still waiting for your response @Miway. My dad needs his vehicle to be towed and he is being given a run around
KR
Kamohelo R's update27 Sept 2021, 16:37
Reviewer Update
I am still waiting for your response @Miway. My dad needs his vehicle to be towed and he is being given a run around