MiWay is a ****!!!!!!!!!!!!!

I have definitely changed my mind about joining MiWay. Sales customer service was great, but putting in requests seems to be too much of a headache. I can imagine what would have happened if it was a claim.

I put in a refund request on the 25th of October and it still has not been processed till today (12th November). The initial good rating I gave MiWay was just for the sales department. The rest seems to not know what's going on when their clients call. Siphiwe couldn't wait to drop the call on me on Friday saying he's escalating the issue and will get someone to call me back. Nikkie wasn't sure what was going on.

Thanks, but no thanks.