LP
Luyanda P

1 reviews | Active since Sept 2020

04 Sept 2020, 08:40

Miway is a ****

Miway is a ****, don’t insure with them. I claimed to get my windscreen fixed for a chip but to no assistance yet and this was before lockdown over six months now. I got into an accident a few day ago and claim through their app, I had to chase them to finally get my claim assessed. They finally reviewed and approved my claim but they said they not paying anything I need to pay the whole thing, absolutely waste of my money all this time I’ve been with them and I regret it but I’m canceling their services.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Sept 2020, 11:36
Official
Thank you taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. 
 
Best regards,
The MiWay Team