MiWay is a ****med me working with bogus SP

MiWay referred my car to their bogus SP called PG Autobody Repair in on 6th August 2023, the SP offered to also fix minor scratches & dents and repaint the entire car. I took my car on the 5th of September, only to find that the car was messed up lot other things in my car and the workmanship was substandard in both the claimed and additional work they offered. To date MiWay has failed to get my car restored, every posible solution the turn down and persue ways that doesn't help but buys them time to continue debiting my account. I have had two incidents since then, affecting the areas that needed to be fixed. MiWay wants me to pay excess on these incidents as they treat them as separate. What is strange is that they want absorb the cost if rectification of the previous claim's substandard work with the cost of these incidents. I believe if they do that the need to pay me out the cost of substandard that they would not incur anymore due to latest incidents including excess paid to their bogus SP who have closed down according to MiWay. I keep on asking them that they make arrangements to pause debiting my account starting from next one (March) until they fix my car, they are not responding to that. They include something that we did not discuss in my policy documents requested. MiWay is nothing but **** to me who has not satisfactory delivered on their performance obligations whereas they don't fail to debit my account. I am now considering reporting them to Insurance Ombudsman now.