JS
Jessica S
1 reviews | Active since Mar 2024
26 Mar 2024, 16:51
MiWay is a bad insurance company
My vehicle was involved in an accident in November 2023. The standard procedure of handling an accident was carried out by the regular driver of my car, which involves reporting the matter to the police and getting a claim registered with MiWay. To date, the claim has not been attended to and I have been taken from pillar to post. Sadly, I am the one who had to initiate follow-ups, but all this fell into deaf ears. I wish to advise anyone who wishes to consider taking up an insurance with MiWay that you will be dealing with a company that has ZERO care for its customers and ZERO respect and empathy in handling its customers'/clients' affairs.
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Replies (2)
MiWay Insurance's replyOfficial
26 Mar 2024, 17:00We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply26 Mar 2024, 17:00
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
JS
Jessica S's updateReviewer Update
26 Mar 2024, 17:11I appreciate your response m, however, I am not impressed with it. As this is the same response that I have been receiving whenever I made a follow-up. I want to hear you saying that my vehicle will be taken to the workshop and get fixed before end 9f next week. Evert month you are quick to collect the monthly premiums but slow to attend to the needs that are a core to your very existence.
JS
Jessica S's update26 Mar 2024, 17:11
Reviewer Update
I appreciate your response m, however, I am not impressed with it. As this is the same response that I have been receiving whenever I made a follow-up. I want to hear you saying that my vehicle will be taken to the workshop and get fixed before end 9f next week. Evert month you are quick to collect the monthly premiums but slow to attend to the needs that are a core to your very existence.