Miway insurances pathetic service
<p>I updated my address on my policy. Due to the change of address the premium changed. Miway added additinal theft and hijack cover for a level 4 security check form not submitted. This form was submitted when the insurance was first taken in 2013. After 4 times of different agents updating the policy and no manager assisting. The security inspection was conducted again. I submitted the document and on the 17 feb 2017 my policy was updated and the matter was resolved. 15mins once again a new schedule was sent with additional theft and hijack added back. This is becoming very annoying and causing an inconvenience to me. Miway senior management is *********** of helping and doing their job.</p> <p> </p>
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention and so sorry for upsetting you. We confirm that an agent has been in touch to confirm cancellation of additional theft cover and to let you know what we need to refund.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
Thanks for bringing this to our attention and so sorry for upsetting you. We confirm that an agent has been in touch to confirm cancellation of additional theft cover and to let you know what we need to refund.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
