MiWay insurance worst listeners ever! Worst service ever! Worst insurance cover ever!

Worst insurance ever! Minor bumper bashing, R8000 total damages and my excess is R6360?? So after having my vehicle insured with MiWay for years they offer to pay less than my total monthly premium that they deduct via debit order to settle a claim of R8000? 43 minute call - transferred to claims then customer services then back to claims - spoke to countless people, each time having to explain my issue from start to finish - the agents don’t even listen to what I’m trying to say - they will happily find the telephone recording where I agreed to this ridiculous excess (which thinking back now, was obviously made so high to reduce the monthly premium and make the MiWay offer look so appealing - I hold my hands up I should have paid more attention to the “fine print”) I am asking for someone st MiWay to listen to my plea - it’s R8000 total damages - I have paid MiWay in excess of R100,000.00 in premiums while being insured with you - surely somebody can do something with the idiotic excess amount I am expected to pay?? I could have saved a lot of money by not taking the policy with MiWay then I would have the money in the bank to fix my car today which is basically what MIWAY are telling me to do but I decided to be foolish and take an “insurance” (it’s hardly insurance cover when I’m paying for 90% of the repairs with my excess)with MiWay. I am truly battling it hard to believe that MiWay were rated or voted number 1 in anything to do with insurance! (This on the same day I found out that MiWay wanted to write my daughters vehicle off after hitting a pothole and bursting 2 Tyres - I’m not even going to get started with this issue - you will see on your system that I retracted that claim and cancelled the “insurance” (what a joke) on that vehicle too!)