MM
Michael M
1 reviews | Active since Oct 2016
19 Sept 2022, 09:52
MiWay insurance will
My phone was ****** over the weekend and MiWay is giving no urgency to resolving my claim whatsoever. This means I am locked out of my banking, none of my clients are able to reach me. I have given MiWay all the information required and now I am told my claim has been referred??? Wow MiWay - second claim this year and still zero effort to resolve my claim.
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
19 Sept 2022, 10:56We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply19 Sept 2022, 10:56
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MM
Michael M's updateReviewer Update
19 Sept 2022, 12:49Your staff just sent me an affidavit to sign with someone else's information in it. This is just another mechanism through which to stall my claim, especially because it is now impossible to get hold of the person who is dealing with my claim. Thanks so much MiWay, just another way you demonstrate how serious you are about your clients. congratulations!!!
MM
Michael M's update19 Sept 2022, 12:49
Reviewer Update
Your staff just sent me an affidavit to sign with someone else's information in it. This is just another mechanism through which to stall my claim, especially because it is now impossible to get hold of the person who is dealing with my claim. Thanks so much MiWay, just another way you demonstrate how serious you are about your clients. congratulations!!!