Miway Insurance - think very hard before doing business with them !

After complaining and writing a review in this platform, Miway Insurance send one automated email, followed by two phone calls asking if my issue was resolved or not. I was told on both occasions that the matter was escalated, but NO real action or conversation with regards to the history of my claim, what transpired and any resolve from their side. I am struggling without transport and told to fetch my vehicle with no bumper on, repairs not done,because that will alleviate my struggling to get around. Thus after paying every single month. I can't wait for this matter to reach a conclusion to take my hard earned money somewhere else.