Miway Insurance - Think again before you use them !

I am a client of Miway Insurance, paying R1900pm. I was involved in an accident with my car on 18th October 2022. My car was taken direct from the scene to the repairer and my claim approved within 2 days. Since then I have been told many different stories of how far the repairs are and the lies just continued every single time I phoned to enquire about the progress of the repairs, I am being told a different story from the previous call. The assessor told me to take my car in that damaged state until the repair shop has all the parts to complete the job...driving for an unknown period with a damaged car as if I am not a paying client. Yesterday the assessor told me I must remember my car is not a popular car and that parts are not easily available, yet my monthly premiums are collected by Miway every month. This is service levels at it worse and I would not recommend Miway to anybody,given my experience when it mattered most, they are one huge disappointment.