MiWay insurance serviuce failure

If you want to get beaten with a barbed wire stick then use these people Extremely difficult to deal with as their technical interaction is not working. Every whatsapp message results in an automated reply offering to help. In other words it is a robot that reads nothing. Their message requests an up load via the app but there is no option to upload on the app. I uploaded via whatsapp as requested and now they say it must be done via email? Someone called and said that the pics were received and uploaded but MiWay is still requesting them via different people and nobody knows what is happening This is a new bike and if these are the problems to insure imagine the problems when trying to process a claim I looked at the reviews before deciding and now I can see that all the MiWay replies are the same. Customer service is more that copy and paste..