CS
Cornelia S
1 reviews | Active since Jul 2022
03 Aug 2023, 15:18
Miway insurance REALLY BAD SERVICE
Miway phoned my husband for insurance on his bike They talk over the phone regarding the insurance of the bike never gave a yes to take money out of his account R1000 off of his account the next morning he tried calling sending emails to CANCEL the contract that he never signed now he is being IGNORED on emails and on phone calls this is very bad service from Miway I will never do insurance through you!!!
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
03 Aug 2023, 15:23It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2023, 15:23
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
08 Sept 2023, 12:52We're so sorry we did not cancel your husband's policy in time but we note that our team resolved the matter and your husband has been refunded.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Sept 2023, 12:52
Official
We're so sorry we did not cancel your husband's policy in time but we note that our team resolved the matter and your husband has been refunded.
Best regards,
The MiWay Team
Best regards,
The MiWay Team