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Sasha-Leigh Naidoo
1 reviews | Active since Jan 2021
09 Sept 2021, 13:28
Miway Insurance Poor Services
I am writing this letter as I am very disappointed with the service from Miway Insurance, which claims to be one of the best insurance companies.
On the 9th of August, I was involved in an accident, which was not my fault now I must pay the excess and wait for the vehicle to be repaired before their legal team can fight with the third party. It is now 31 days and my car is still with the panel beaters and Mi way cannot extend my car rental, leaving me carless for god know how long.
Kind regards Sasha-Leigh
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Replies (1)MiWay Insurance's replyOfficial
09 Sept 2021, 14:17Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to discuss your concerns and provide you with proper feedback. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply09 Sept 2021, 14:17
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to discuss your concerns and provide you with proper feedback. Best regards,
The MiWay Team
The MiWay Team
