SK
Simon K

1 reviews | Active since Nov 2015

25 Nov 2015, 13:06

Miway Insurance Policy for my car

I am so happy with the assistant which i have received from on of the Miway advisors . i have explained my problems to Thapelo and he was able to go that extra mile to assist me .I had a problem with the high access that i have to pay and hence my monthly Premium is increasing twice a year .Thapelo was able to offer me a better package that i can affort with all the benefits that i requested for my access have also decreased .<br> <br> Thank you Thapelo for the wonderful and friendly service you have proven once again really Miway do it my way as the customer .<br> <br> I am Encouraging you guys That are policy holders at miway to speak to Thapelo because he provides the best service and take you through your contract step by step , i just wish i have met him while i was in an accident because i had to pay my own access hence the driver was wrong by hitting me on my bumper at the back and i am still waiting for a legal department to get back to me because it doesnt make sense for me having and insurance and still have to pay my own access even if i am not at fault .<br> <br> Pleae Thapelo advice the legal team of miway also on how to di it the customer way .

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Nov 2015, 16:36
Official
Hello kammies8426,

We're thrilled Thapelo was able to step in and save the day by adjusting your premium to better suit your pocket! Thanks for sharing your good news with us - we'll be sure to give him a high five for a job well done.

Kind regards,
The MiWay Team