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Tshidiso T

1 reviews | Active since Sept 2024

17 Sept 2024, 14:37

Miway insurance payout

Bad customer service My car burnt on the 14th of August because of the neglect of the rollback I asked from the insurance to help me find due to BMW notifying me that the car is leaking petrol and advised me not to drive the car..I called the company to find out why the haven't payed for the car and later the car was brought to my house still in the same condition I left it at the BMW service center due to them not paying for the service issues..the car got fire because of the reckless rollback driver and they refuse to pay the car and the took the car paperwork saying they will pay for it....they are a very bad company to work with honestly..

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Replies (3)
MiWay Insurance
MiWay Insurance's reply17 Sept 2024, 14:38
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
TT
Tshidiso T's update24 Sept 2024, 10:25
Reviewer Update
Dear MIWAY INSURANCE
I HAVE BEEN waiting for your feedback as you sent me a email saying your gonna get back to me after 7 days and 7 days has passed..Where is the companies honesty when you guys are even tarnishing my name because of the inconvenience you guys put me through?
TT
Tshidiso T's update24 Sept 2024, 10:29
Reviewer Update
Miway insurance denied to pay for my car and refunded because of how expensive the car is leading to me losing g my car to a fire that was mentioned in the first review...the consultant that helped me wants me to defend the rollback tow driver and which I won't because I told him not to leave the car on as I was clearing told not to drive the car a d start it sure to the engine leaking petrol