Miway insurance pathetic service

My vehicle was damaged when I drove over a few deep potholes on the 24/12/19 and it was not driveable and I received a car hire and on the 07/01/2020 it was approved to be repaired by Margate panelbeaters and then after that it was just excuses and delays and i even sent so many complaints to my Miway agent Lusanda Mafenuka and even sent numerous request for the Manager Mandisa to call me back, everyone just ignored me, finally my vehicle was repaired on the 24/05/2020 and after i went to collect my vehicle it was driving very strange and I decided it was not safe to drive and i logged a complaint and a few weeks later Margate panelbeaters collected the vehicle and yet again more repairs was done and months later I got my vehicle back which i drove twice and the engine management light came on and the vehicle was back with Margate panelbeaters apparently the head gasket was damaged and the same part that was repaired but this time it was not related to the initial claim. So after more than a year my vehicle is still not driveable and has not been used and it's been very poor service from a Big insurance company called Miway and you think taking comprehensive vehicle insurance all your problems should be solved if anything happens but you end up almost loosing your job and i decided to complain until everyone is aware of what Miway stands for!! Policy ***5 claim C***