DC
Desiree C
1 reviews | Active since May 2023
22 May 2023, 08:43
Miway Insurance not recommended
Miway does not follow up on their queries Tawhira Jardine is suppose to come back to me to advise when my bank charges will be refunded back to my bank account and to-date no reply from her why do we as customers always have to keep on emailing Miway to find out what is happening with our queries? Believe me I will not recommend them to anyone and if I hear someone talking about Miway I will definitely share my bad experience with them.
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MiWay Insurance's replyOfficial
22 May 2023, 08:44It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply22 May 2023, 08:44
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team