AP
Arno P
1 reviews | Active since Jan 2022
17 Jan 2022, 13:14
MiWay Insurance NON-Competence
Good day. I am really struggling to get finalization/settlement on a claim after the claim was approved in December 2021. On Friday, the 14th of January 2022, the advisor confirmed to me that the claim will be finalized on Friday. Nothing happened. Nobody get's in touch with me, keeps me up to date or just do anything to make me realize that I in fact have an Insurance Provider. They are very good at making changes to policies and deducting money the same day, but with claims, they are probably the worst.
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MiWay Insurance's replyOfficial
17 Jan 2022, 15:04We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply17 Jan 2022, 15:04
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team