MS
Moira S
1 reviews | Active since Mar 2009
14 Dec 2022, 13:23
Miway insurance must have gone out of business - what else would they ignore me?
I have been awaiting a resolution to an insurance claim since early October. Miway are now ignoring my correspondence. Is the next step the Ombudsman (besides cancelling my policies, of course)? I have dealt with insurance companies all over the world for over 50 years and, although none are amazing, MiWay is the bottom of the barrel.
Helpful (0)
Replies (3)0
Replies (3)
MiWay Insurance's replyOfficial
14 Dec 2022, 15:21It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply14 Dec 2022, 15:21
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
The MiWay Team
MS
Moira S's updateReviewer Update
14 Dec 2022, 16:49I await their attention with interest, but not much hope.
MS
Moira S's update14 Dec 2022, 16:49
Reviewer Update
I await their attention with interest, but not much hope.
MiWay Insurance's replyOfficial
15 Dec 2022, 08:34We’re not happy to hear that this has happened; sincere apologies from our team! Someone will be in touch with you soon to sort this out and turn things around for you.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply15 Dec 2022, 08:34
Official
We’re not happy to hear that this has happened; sincere apologies from our team! Someone will be in touch with you soon to sort this out and turn things around for you.
Best regards,
The MiWay Team
The MiWay Team