HO
Hanneli O
1 reviews | Active since Jan 2023
30 Jan 2023, 18:28
MiWay insurance huge disappointment
MiWay does not offer value for money nor are they concerned about client relationships.
I have been trying to get a hold of them for weeks. They take so long to answer emails or resolve any form of a case or situation (if they answer at all). They are not helpful in any way shape or form and I am gravely disappointed.
I have been ghosted by a consultant for months and then handed over to another consultant which also hasn't rep**** to any of my queries and it is going on two months now. I have left a complaint twice and no body has gotten back to me.
I have emailed them to cancel my car insurance because of the lack of service and still no once has contacted me.
No man guys, this is not the way to do business.
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Replies (1)MiWay Insurance's replyOfficial
31 Jan 2023, 08:01We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 Jan 2023, 08:01
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
