MiWay Insurance has a poor customer service. Happy to part ways before I need them.

Don't believe them when they say "we do insurance your way" they do it their way. They offer conditional premiums which sound great but once you sign with them they tell you about "their" security requirements which are aligned to the premiums quoted. Beware, once you give them a go ahead based on conditional premiums they even assist you cancel with your current insurer. To cancel their policy is a mission. Prepared to spend hours on the phone waiting for their retentions dept. They will send you an sms advising you that they will call within 72 hrs believe me no one will call you. They even have a facility to cancel online which doesn't work. To refund your premiums you need to give them 7 "working days" (not 7 calendar days). That is how long your it will take for your premiums to reflect in their bank account. If you want action from this company just threaten to report them to the Ombuds for short-term insurance and they will jump. You even likely to get a call back.