MD
Mongikazi D

1 reviews | Active since Jan 2019

22 Jan 2019, 12:09

Miway Insurance Emergency line

I am insured with MiWay insurance and on the 22nd of January 2019 my car would not start and I called them for roadside assistance. I must say Bradley the guy who was on the other line helped me so much. it was my first breakdown since I got my car in 2013 and he made the whole experience easy and was always in contact to check if I am OK. The tow truck arrived in less than 10min and again the driver was helpful in such a way that i did not have the Tow I to assist to tow away my car but he made a plan to tow it to the nearest Renault in Midrand. Bradley from MiWay even called my line manager at work to let them know i was experiencing car problems and I would be running late. i never knew that was part of my insurance when i took it out. Bradley kept in contact till the car was sorted out and i was able to get it back fixed at Renault. Even when I got to work he called to check if i arrived safely at work.

Thank you so much MiWay insurance emergency line. Give Bradley Molwele a Bells.

Policy number: ********** 1

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Jan 2019, 12:57
Official
Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Bradley is so enthusiastic about delivering awesome service and we are so happy to have him on our team. We’ll be sure to show him the recognition he deserves and we look forward to keeping you impressed for years to come!

Thanks for choosing us as your preferred insurer - we're committed to going out of our way so that you can #LiveYourWay ♥
 Best regards,
The MiWay Team