MS
Mariaan S

1 reviews | Active since Jan 2021

05 Jan 2021, 21:08

Miway Insurance Dispute

My story started in 2015. Where i had 4 house breakings in one year. With my 1st breaking i contacted Miway that was my insurance at that time. I contacted Miway where a Mr Prince telephonically contacted me and to the point of harrasment demand items missing times and exact dates when items were bought. I try to answered on the best of my ability. An assessor named Amanda Botha arrived at my house. Visibly irretated from the start refuse to put on more ****** items on my list. Demand bank statements from me. Demand to complete cell phone data of my where abouts. All were given in time frame that was requested. At the time i had a storage container. One night i was assailed by Ms Botha and several colleagues of hers. Accusing me i hiding my property and to disclose it. They began a search through my storage unit, destroying boxes and throwing out my possessions. That was incredible alarming and ******* with no search warrant. The next morning came back to my house and interrogate my for 4 hours. Threaten and verbally assaulted me to "confess" and admit i was lying. I weathered through this conduct and to the torture and interrogation of Ms Botha and her employees. Such "gestapo" tactics employed by Mieay insurance is shocking and clear violence of person's Constitutional rights. They rejected my claim by saying a deliberate ********** and dishonest act. I was allegedly admitted to mislead Miway and inflate the claim. Nothing was paid out. After that a retired magistrate that claims to work for Miway threaten me telephically not to go further with this case. Fingerprints were taken on the crime scene. After this interogation i had 3 more breakings. After 5 years the same Sergeant that investigate all these breakings that Miway allegedly said that i was lying about, received a positive fingerprint in my house that was picked up by LCRC unit. This ******** are wanted in several cases for housebreaking. He is wanted in Tableview and Muizenberg and they gave me his name and residence. Police is currently tracing the suspect. By all these losses i went through, the pain and humiliation i have to consider further legal avenues.

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Replies (5)
MiWay Insurance
MiWay Insurance's reply06 Jan 2021, 08:06
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards, The MiWay Team 
MS
Mariaan S's update19 Jan 2021, 10:52
Reviewer Update
Very disapointed for not coming back to me. It is like miway not keeping to their word.
MS
Mariaan S's update16 Feb 2021, 08:58
Reviewer Update
Untill now no one phoned me back any report rep**** to my initial report that i made on the 5 of January 2021.
MS
Mariaan S's update10 Mar 2021, 10:39
Reviewer Update
Like anyone can see miway dont even respond. It is already March and since January no one made any effort to phone me or respond. Seems like an automative response that you get when you publish something for the first time. They just want to steel you money every month and dont care about their clients at all. So be warned!! Seriously
MS
Mariaan S's update07 Apr 2021, 11:31
Reviewer Update
Today we are already in April since my first report in January with only an appology that i received and no one of miway insurance contacted me at all. Like i mention about 4 breakings in one year where miway made out i was the ***** of my own things. There i can proof that the real ***** was traced by the police they have positive fingerprints of the guy and he stay in Philippi East in Cape Town. And are behind bars in Pollsmoore for 6 years. They refused to pay any claim that i put in. Interrogated by an investigator that traumatized me and my son at that stage of 9 years old. Absolutely unacceptable. While they ***** your money that is not a small amount per month. And paying them each and every month not skipping a payment. They outside people to phone you and threaten you. Just not to pay. Please people be warned big time!!!