Miway insurance dishonest, ********* and dodge in conducting it business is disgusting

I was so glad the way miway handle the claim process by two gentlemen Please and Themba. But the overall service was horrible at the end cosci had to suffer great loss to hire Uber service for the during of processing claim. Whilevi had to pay the bank the shortfall of R46000 since miway paid R285000 instead of what settlement stated, I had to pay over R36000 on car hire since had to suffer more since car was written off. I am very disappointed by miway for not fulfilling it obligation on offering courtesy car after I requested this on numerous emails, I raised the request on Pule Tshwane, then themba both were silent up until claim was settled then I was told I cannot get this benefit since claim finalized. It was in my policy and it was for days but miway ripped me off. I'm depressed and seek legal advise on how miway be so heartless and make me suffered so much.