1 reviews | Active since Jun 2016
MIWAY INSURANCE -Disgusting Service Delivery!! 4 months and still waiting...
<p>I reported an accident where someone reversed into me in Kyalami to MIWAY on 26th of February 2016 as well as at the Douglas dale police station on the same day. Miway has fixed my car but I had to pay the excess on behalf of the 3rd party until such time that Miway could recover the monies on my behalf. Miway has the offenders name, phone number and his current insurance details (OutsuranceOutsurance). However Miway failed to take down the important details of Police Case Number, vehicle reg and ID number of offender which I gave them when reporting the accident!! To date Miway has not called the police station to verify that the accident was actually reported!!! And now they expect me to find these important details I gave them in the first place!!! And which also are stated in the police report. So now I am short R3700 because they did not do their JOB PROPERLY!!!</p>
Thank you for your comments and apologies for the lack of service you experienced!
We’ll get a legal advisor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Thank you for your comments and apologies for the lack of service you experienced!
We’ll get a legal advisor to get in touch to discuss your concerns.
Best regards,
The MiWay Team
Good day Michelle,
Thanks for your comment and for the opportunity given to respond!
Yana has since explained your cover properly, she also let you know what to expect moving forward with the recovery process. Please don’t hesitate to give us a call if you have any other questions!
Kind regards,
The MiWay Team
Good day Michelle,
Thanks for your comment and for the opportunity given to respond!
Yana has since explained your cover properly, she also let you know what to expect moving forward with the recovery process. Please don’t hesitate to give us a call if you have any other questions!
Kind regards,
The MiWay Team
