BK
Bridget K

1 reviews | Active since Jun 2020

12 Jan 2021, 10:03

MiWay Insurance - disappointing service.

So after a great start, MiWay has really disappointed me. The claims assessor assigned to my case NEVER responds to emails, I have been waiting a week for a settlement letter and despite having left a message for an agent to phone me back, no one has. It amazes me how these insurance companies never have the capacity to service you yet are always able to find the capacity to follow up on unpaid premiums. A poor show.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply12 Jan 2021, 10:53
Official
Thank you for taking the time to share your concerns with us – we appreciate it. Your message is with the correct team and someone will get back to you shortly with feedback. In the meantime, please accept our apologies for any hassles we have caused you.  Best regards,
The MiWay Team