FH
Fidel H
1 reviews | Active since Aug 2023
29 Aug 2023, 15:23
MiWay Insurance Debit Order Fiasco
Been with MiWay for more than 10 years but the service is not up to standard esp the call centre. My bank account got debited on the 25th but according to my contract it should be the 1st of each month. No one is able to reverse the debit order, just sent from pillar to post. Just want out, sick and tired...............
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MiWay Insurance's replyOfficial
29 Aug 2023, 15:24It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply29 Aug 2023, 15:24
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team