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aubrey P

1 reviews | Active since Apr 2018

26 Apr 2018, 08:57

miway insurance claim nrC956209

my wife had insurance with my car .now miway insurance are telling me they cant fix the windscreen as part of accident damage .they say it might happen to have a chip .also they are charging me 14000 after they told me my access was 5000

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Replies (7)
MiWay Insurance
MiWay Insurance's reply26 Apr 2018, 09:06
Official

We are really sorry to hear that you feel let down. We will be in touch to discuss your concerns with you in more detail.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Apr 2018, 12:30
Official

Thanks for taking the time to comment. Sanet has since been in touch to discuss your concerns in more detail, and she’s also explained the process moving forward. She’ll await the documentation as requested, and we urge you to give her a call should you need anything else in the interim.

Kind regards,
The MiWay Team

aP
aubrey P's update26 Apr 2018, 12:42
Reviewer Update
thank you for respond she just informed me about the document they provided me when i took my car for evaluation in hatfield.regarding that i can only provide it when i get home.thank you
MiWay Insurance
MiWay Insurance's reply26 Apr 2018, 14:01
Official

No problem at all. All the best!

Best regards,
The MiWay Team

aP
aubrey P's update26 Apr 2018, 15:44
Reviewer Update
hi i have send sanetja the document she was asking about .ill wait for the respond
MiWay Insurance
MiWay Insurance's reply30 Apr 2018, 11:01
Official

We have passed your message on and someone will be in touch to assist you.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 May 2018, 12:47
Official

Thanks for the note! We’re happy to report that Sanet has since been in touch, and she’s discussed the authorisation of your claim with you in more detail.

Please give her a call should you need anything else.

Best regards,
The MiWay Team