Miway Insurance ......Claim C722954

<p>Hi,</p> <p> </p> <p>My bedroom was flooded for hours due to a burst pipe above the ceiling on 6th April this year. My bed, the furniture, the walls and the wooden floor was damaged. The walls and the floor was renovated through an other insurance company, they were working professionally. I have content insurance with Miway for years and I was thinking this will cover my loss caused by the burst pipe. They phoned and informed me more than 3 weeks ago I can go any shop to look for new furniture and I just need to send them the quotation. I went to the same company to find a same size bed and furniture for the bedroom and the next day I sent the quote as they requested. A few days later I phoned the agent and she said I need to find cheaper furnitures. I said I am not going to buy cheap furniture as the damaged ones were not cheap when we bought them years ago. The agent forwarded my case to her manager and since then I have not got any response to my emails from Miway. Last week I have got a phone call from a company saying they were authorised to do a treatment ( to paint....) on my furniture... I asked the guy how will he paint a laminted surface on a furniture made by veneer? My solid timber floor had to be re-sanded and vanished but my furniture (solid wood and veneer) just needs to be painted........ I am going to move all of my insurances to an other insurance company as this is not the service that I have been paying for years (including car insurances for 2 cars)....... </p> <p> </p> <p>Regards,</p> <p>Sean</p>