HS
Hectores S

1 reviews | Active since Apr 2019

26 Sept 2023, 17:20

Miway insurance causing me distress and inconvenience

Miway insurance is causing me distress before debt dates. How can you guys debit your insurance premium two times in one month before the intially debit date. On my account and then send me message telling me that I am not covered for that month where else you have already received your premiums and they are up to date. Meaning by the time my intially date for debit reaches again on the 30th of September 2023 you guys are going to debit yet again. Meaning I am going to three premiums for one month. This is totally unacceptable and ******ion from an insurer. Meaning if I didn't keep track of my records you guys were going to get way with my money that I paid for the premiums. So this means when one doesn't keep track of this kinda things you guys get away with it. This is day light *******. And I need my money for those premiums to be reversed immediately. I am so passed and annoyed.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Sept 2023, 17:21
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team