SJ
Shanley J

1 reviews | Active since Apr 2021

21 Oct 2021, 12:55

MIWAY INSURANCE BAD BUSINESS PRACTICE

Completely unacceptable business practice from miway insurance, regarding my car insurance i have with them. How can you as company proceed to do a debit order on the 21st of Oct and i am only getting paid on the 25th. My deduction date is for the 26th of every month. When i called the agent and manager proceeded to say it might because i missed a payment which i did not. They also said they check to see if there is my money in my private account in order to deduct money 5 days before the agreed date.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 Oct 2021, 13:49
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
Best regards,
The MiWay Team