ZM
Zwido M

1 reviews | Active since Oct 2018

15 Oct 2018, 12:13

Miway Insurance are ******

I recently submitted a claim for my Uber Vehicle where my driver was involved in an accident. Miway rejected the claim on grounds that the driver was drunk even though the Accident report clearly confirms that he tested 0.11MG which is below the legal limit of 0.25MG.

On top of that Miway also don`t want to pay for the towing of R 2500. This is a company i`ve been paying R 1800 every month............The Ombudsman will hear about this.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply15 Oct 2018, 12:29
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply17 Oct 2018, 14:04
Official

We value your feedback and thank you for taking the time to write to us. Chris has since been in touch to discuss the outcome of your claim with you in more detail and to let you know what to do if you would like to dispute our decision.

We’re sorry if this is not the outcome you had hoped for and we urge you to give us a call if you need any further clarity.

Best regards,
The MiWay Team