PvdW
Pieter van der Walt

1 reviews | Active since Apr 2016

18 Dec 2023, 11:41

Miway Insurance and their ****ty services

So its been 3weeks going on 4 with the Miway team saying that the matter "has been escalated" with no feedback or response received. Every time its either me or my wife following up and not getting any feedback.

Today they finally phoned my wife coming up with a **** story and still no proper feedback given. I need to know what they are going to do to have this matter rectified. I cannot drive my car after one of their drivers f**** it up and now no one at Miway wants to take responsibility or just have the decency to contact us and tell us what is happening.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Dec 2023, 11:43
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
PvdW
Pieter van der Walt's update18 Dec 2023, 12:14
Reviewer Update
This is the standard response received for the past 3 weeks