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mxolisi M

1 reviews | Active since Mar 2018

22 Sept 2025, 10:17

MiWay Insurance Agent, Koketso Monyela Misled Me

WHATEVER YOU DO. DO NOT SET YOUR EYES ON MIWAY INSURANCE.

What a ****! I got quoted R27000 by Haval Northcliff to fix my car. Miway then thought its too much, they sent their own assessor Tshepiso Nkgedi who went an asessed the car and came out with a quote of R17000. Mind you, Haval Northicliff has more items to be fixed in the car than the items quoted by Tshepiso, which begs the question: Is miway trying to put me on the backfoot by excluding important stuff that needs to be fixed in that car as per Haval Northicliff's diaganosis. Both quotes look waaaaay different its like either of them do not know what needs to be fixed in that really. But my insurer is meant to have my safety in their best interest. How is it that they missed some things that need to be fixed in that car, is it becuase they are trying to pay less as much as possible, compromising my safety? I dont get this.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply22 Sept 2025, 10:17
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team