Miway Insurance a **** and *****

Miway is a well connected **** and *****. We took them to the Short Term Ombudsman Office to contest ownership/recovery of our vehicle ****** in 2021 after SAPS advised us that it had been found and we went in to identify it. The process was halted when a Miway Rep on site insisted a specific police captain handle the case, a call we ignored. We left the vehicle with SAPS while to pursue the Ombuds's intervention. The Ombuds registered a complaint and advised that the matter had been referred to the insurer for their input. Miway did not at the time of theft, pay us out. Neither did they pay the bank in full as there was a dispute relating to the value insured also as a result of their similarly *****ed data capturer/s who even captured among other things, the wrong year model. We were left with monthly installments including before the claim was concluded and no vehicle. Miway distanced themselves from Tracker who they had referred and made their unit mandatory for their cover. Further, Miway made handing over spare keys and signing NCO a condition for paying a fraction of amount owed to the bank. Before the matter was concluded at the Ombuds, Miway , with their connection at SAPS Pretoria #13, moved the docket from the policeman who recovered the vehicle and got the vehicle released without our knowledge. They only emailed that owing to "extensive damages beyond repair" the vehicle would be moved to their salvage yet pictures and video footage taken at identification show that is far from the truth as the car is still intact. Who will save consumers from these blood thirsty sharks?