RS
Ryan S

1 reviews | Active since Dec 2020

27 Jun 2023, 17:00

MiWay Insurance

I have never dealt with MiWay Insurance or any of their other product offerings. Despite this I get multiple calls from them. Most times the calls are dropped before getting an agent, which implies they are using robocall software. They phone up to 5 times from the same number and when blocked switch to a different sequential number. Their telephone numbers are 021 *** 4940 - 021 *** 4944.

Why does your business not respect us? If you don't respect me and my privacy do you honestly expect me to become your customer? Your hounding me smacks of desperation.

When I have managed to speak to an agent, I have asked nicely for them to remove my details which of course never happens.

My policy is to never purchase a product or service unsolicited over the phone (no matter how good the "deal" is) and once this is adopted by the majority the better for us all, so this archaic practise can finally end.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Jun 2023, 17:02
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team