PN
Pieter N
1 reviews | Active since Feb 2021
17 Jan 2023, 09:29
MiWay Insurance
So yesterday a Senior Consultant phoned me asking me about my current Car insurer. (all calls are recorded)
I proceeded to tell him I am happy with my current insurance and that I do not wish to change. He then suggest that he wants to do a credit check and I specifically told him not to as it will go onto my credit score as an enquiry.
I woke up this morning and TransUnion informed me 2 enquiries was done by MiWay insurance. Both were Credit checks.
This is an abso0lute @#$% Joke and again reminded me why I left them a couple of years ago!!!!
I am phoning later today to request the recording and I will take this matter into my own hands and get some Legal advice on the next steps!
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Replies (1)MiWay Insurance's replyOfficial
17 Jan 2023, 10:23Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply17 Jan 2023, 10:23
Official
Thank you for taking time to share your feedback with us; we appreciate your concerns and assure you they matter to us. Our apologies for the inconvenience and frustration you have experienced. One of our service agents will be in touch soon to discuss your concerns and provide you with detailed feedback. Best regards,
The MiWay Team
The MiWay Team
