BM
Betty M

1 reviews | Active since Apr 2017

17 Apr 2017, 12:02

Miway Insurance

<p>I had an accident a week ago called meat and reported the incident took all 5th necessary steps my car was towed on the scene I was bumped, by a rescue vehicle on the drivers side and miway never made efforts to pursue the third party which is a Netcare vehicle to meet them halfway for the damages of my vehicle till today nothing is done. Am only told I need to pay 23000 for access fee how possible is that while am their clients and I needed them to proceed with the access fee to the third party and claim amount form them and pay for my vehicle. It's as if I do not have an insurance policy with miway at all. I requested miway to send me my policy contract of which I never received it up until today am careless and am.using public transport as this is inconceivable for me and my family.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Apr 2017, 07:56
Official

Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Apr 2017, 14:47
Official

Apologies for the hassles you experienced on your claim Betty!

Mandisa has since been in touch to discuss the claims process and what to expect moving forward. We’ll keep you in the loop, and urge you to give us a shout if you need anything else in the interim!


Kind regards,
The MiWay Team