MiWay Insurance

I am insured with MiWay. I needed roadside assistance. I called MiWay call centre. My call was answered within 12 seconds. This is unheard of from a call centre in South Africa today. My request was processed under 6min, including a very friendly chat with Keneilwe Leroke, the MiWay consultant that processed the request. Whilst waiting for a tow truck, all 20 min of it, I received numerous communication calls from MiWay and Tow Truck service provider. I have no idea whether this was just my lucky day, or whether MiWay is just always this well organised. What I do know is that Keneilwe was very efficient & very professional. Well done MiWay and Keneilwe, and a big thank you.