JM
Jason M

1 reviews | Active since Sept 2023

07 Dec 2023, 16:38

MiWay Insuarnce sucks!!!!!!!!!!!!!!

I have never been more disappointed in an insurance company than I am with Miway. I had an accident 6 weeks ago and my car is still not fixed 100%. No one ever phones me back to give me a status update. I have phoned everyday for the last two weeks and have been passed from call center agent to call center agent, the communication between them and the panel beater is non existent and when you phone the panel beater directly, you then get two different stories. Want to speak to a supervisor at Miway? good luck with that, three separate attempts from call center agents and no supervisor available. I even got the number for the supervisor directly and it goes straight to voice mail. The most useless insurance company on the market. If you have any other offers for insurance. Take it and avoid Miway at all costs.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Dec 2023, 16:39
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team