1 reviews | Active since Jun 2010
Miway increased my policy by 43%
This time of the year, for the past 7 years I would get an email indicating that policy has been renewed and every year they would increase my policy way around 10%. This year they did the same and then decided to increase my excess from R1000 to R4250 on my vehicle. After calling them they said they would re look my policy. They then brought my excess back to R1000, but increased the premium on my vehicle by 43%. This vehicle was only added to my policy 5 months ago. So when you a valued customer and you have a low claim history and this is the way they repay me.
Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry to hear that your annual policy review has left you feeling let down and undervalued and we assure you that we didn’t mean to upset you.
Adelaide has since been in touch to update your policy to better suit your needs and we urge you to let us know if you need help with anything else!
Kind regards,
The MiWay Team
We’re so sorry to hear that your annual policy review has left you feeling let down and undervalued and we assure you that we didn’t mean to upset you.
Adelaide has since been in touch to update your policy to better suit your needs and we urge you to let us know if you need help with anything else!
Kind regards,
The MiWay Team
