CB
Corrie B

1 reviews | Active since Sept 2017

24 Sept 2017, 20:07

Miway increase premium without any notification

Terrible service. Debit order goes off which is more than the normal rate. No notification that there will be an increase - just continue with their rerates. Shocking

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply26 Sept 2017, 08:58
Official

Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 09:34
Official

Please accept our sincere apology for any hassles you have experienced, following the recent changes made to your policy.

Adelaide has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Kind regards,
The MiWay Team