1 reviews | Active since May 2016

21 Feb 2025, 17:01

Miway incorrectly increasing premiums

Miway increased my insurance premiums a few days after joining them , and without my knowledge or any discussion . I called a few times and no one seems to know how to fix . I keep getting told the issue has been escalated but one gets back to me . Not acceptable.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply21 Feb 2025, 17:01
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team
's update22 Feb 2025, 11:02
Reviewer Update
Hi . No one has reached out .
's update24 Feb 2025, 09:26
Reviewer Update
I ended up being the one calling again. and still, after holding for a long time, got told it has been escalated( which is the same feedback I got each time I called), and that anyway, I will be debited the incorrect higher amount tomorrow.