MS
Mario S

1 reviews | Active since Mar 2017

30 Mar 2017, 15:24

MiWay in bed with at shamsters using glued parts!

<p>Had the most horrid and exhausting 4 months getting feedback from Miway on an insured claim. Essentially MiWay appointed a panel beater to do work (later found to be quite ***** and in all likelihood the cheapest service provider around)</p> <p>Vehicle returned with glued parts!!</p> <p> </p> <p>Today only, after months informing MiWay about mounting rental costs, huge inconvenience of not having our car, stress and strain...*out to the rescue*.... MIWAY graciously *ha* offers to do repair of the glued parts, however does not want to pick up tab for rental vehicle used, while car is being repaired . </p> <p>Their service provider, they decided to use, and possibly will continue to use. *laugable*</p> <p>Anyway long story short, rental exceeds the actual costs of repair by R10k.</p> <p> </p> <p>Another exhausting process ahead while referring matter to Ombudsman ...</p> <p>Cautionary note to others, take pictures, and more pictures when car is taken to MiWay appointed service providers. Or better yet...just avoid them altogether.</p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply30 Mar 2017, 15:54
Official

Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply04 Apr 2017, 13:18
Official

Thanks for the note and the opportunity given to have a look at what happened!

Zukisa has previously been in touch to discuss your concerns in more detail, and to explain what to expect moving forward. We’ll keep you in the loop moving forward, and we urge you to give him a call if you need anything else in the interim.


Kind regards,
The MiWay Team