1 reviews | Active since Jul 2010
MiWay ignoring complaints on a partially completed claim.
Don't use MiWay for insurance. They are happy to take one's premium, but are ********* and unlwaful when it comes to claims. Firstly, they uplifted our vehicle *******ly without our knowledge or consent and do not want to pay out for possible damage/tampering caused during the ******** upliftment of the vehicle. Secondly, they sent us to an unapproved bodyshop who has damaged our vehicle which now has 4 different shades on the front of the vehicle (which it did not have prior to the bodyshop working on it) and took the bodyshop's word that the suspension and rims were tested without any proof which is *****. We complained and they have only partially corrected the job. Thirdly, a manager from the claims department said she would call my partner back within 2 business days regarding getting an assessor to look at the vehicle (as there are none in PE), we are still awaiting her call and it is now 6 days later. Fourthly, we complained again via email again on Friday 25 August and they haven't responded nor even acknowledged that email. They are ignoring us when they are legally required to fix any damage/tampering their towing company may have caused during the ******** upliftment of our vehicle and any damage their unapproved bodyshop caused. Please consider this as a warning to stay far away from MiWay Insurance.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
