KC
Kerry C
1 reviews | Active since Jul 2011
26 Jan 2016, 14:16
MiWay: ignores requests for service
MiWay was requested on 13 Jan for an assessment of vehicle damage. They waited 10 days to approve the car repair, by which time a rental car became a necessity. One was requested on 21 Jan for 25 Jan. Nothing was done. The matter became increasingly urgent and now, due to Miway's delays, a rental car is only available at 11 am tomorrow. This is unacceptable
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
28 Jan 2016, 12:41Hello Kair,
Please accept our sincere apology for any delays you experienced - we assure you that it is never our intention to frustrate you in any way!
Lindy has since been in touch to discuss your concerns and assisted in making arrangements for the rental car.
Please let us know if we can help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for any delays you experienced - we assure you that it is never our intention to frustrate you in any way!
Lindy has since been in touch to discuss your concerns and assisted in making arrangements for the rental car.
Please let us know if we can help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply28 Jan 2016, 12:41
Official
Hello Kair,
Please accept our sincere apology for any delays you experienced - we assure you that it is never our intention to frustrate you in any way!
Lindy has since been in touch to discuss your concerns and assisted in making arrangements for the rental car.
Please let us know if we can help with anything else!
Kind regards,
The MiWay Team
Please accept our sincere apology for any delays you experienced - we assure you that it is never our intention to frustrate you in any way!
Lindy has since been in touch to discuss your concerns and assisted in making arrangements for the rental car.
Please let us know if we can help with anything else!
Kind regards,
The MiWay Team