MN
Malcolm N
1 reviews | Active since Dec 2016
28 Nov 2024, 10:20
MiWay ignores customer communication
Once again, my wife responded to an e-mail from MiWay and received acknowledgement 8 days ago that a consultant will contact her yet no contact as yet. This proves that MiWay ignores client communication, or provides no after sales service.
I hope I don't get multiple calls now asking me what the e-mail was about. That is in no way assisting with the query I raised. It just proves MiWay ignores customer communication.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
28 Nov 2024, 10:21It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Nov 2024, 10:21
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MN
Malcolm N's updateReviewer Update
04 Dec 2024, 14:43Once again, I was provided false information by MiWay as nobody contacted me or my wife. Stay away from this company. E-mail communication is higher grade to all of them there. Never went to school it seems!
MN
Malcolm N's update04 Dec 2024, 14:43
Reviewer Update
Once again, I was provided false information by MiWay as nobody contacted me or my wife. Stay away from this company. E-mail communication is higher grade to all of them there. Never went to school it seems!