CvT
Chemonè van Tonder

1 reviews | Active since Jun 2018

26 Oct 2018, 08:51

Miway; huh, its not your way when they randomly change your debit amount.

I am utterly disappointed in you Miway, How can you change my debit order amount without my consent? You have debited my account R300 more than what I have agreed on. How can your employees be so reluctant? Your Call centre cant give me an explanation, now I have to wait 72hours for investigation? Your staff thinks that my situation is amu*****t? R300 might not be a difference in your life, although it is in mine. I did not budget for this amount. Thank you for a completing my sh*tty week.

I do not recommend this insurance, advi*****t; go to an insurance company that takes care of their people specifically ones that have been around for years.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Oct 2018, 08:55
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced! Best regards,
The MiWay Team