1 reviews | Active since Aug 2014
Miway home contents insurance is something to avoid
I have been trying to get home contents insurance from Miway. I am extremely disappointed with their service. I have four quotes registered on their system. Every time I call or a consultant phones me the amount escalates. It has gone from an initial amount of R206 to R230, then to R260 and now we are sitting at R289 for only R100 000.00 cover. I already accepted the cover and the price has gone up after acceptance. I do not understand this. Every time someone says they will call me back it fails to happen or it takes a week to happen and when I do speak to someone the price increases. I have car insurance with Miway and was impressed with their service, even with a claim that I processed last month, but the home contents insurance has been an endless headache. I have dealt with Mpho in client retentions numerous times and she has tried to assist me, but she keeps needing to pass me through to one of the *********** consultants to handle my request further. I am completely fed up and looking for insurance elsewhere.
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.
Kind regards,
The MiWay Team
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.
Kind regards,
The MiWay Team
We are so glad to hear that Mpho assisted you as nicely as she did - we’ll be sure to high five her for a job well done!
Best regards,
The MiWay Team
We are so glad to hear that Mpho assisted you as nicely as she did - we’ll be sure to high five her for a job well done!
Best regards,
The MiWay Team
